As a third update from the DfG course project, we will open our process working towards meaningful design intervention. Since the last post, we have moved from defining the problem to ideating the solution for improving the international jobseekers’ experience.
Finnish design project provided by the Ministry of Finance focusing on solving the needs of the public servants (in Kela, TE offices and municipalities) involved in the transition from the 15 TE offices to 309+ municipalities due to the TE services reform 2024, via people-centric and public strategy renewal ideas.
These past two weeks we focused on unearthing challenges, triumphs and expectations with on-the-ground employees from different organisations which are a part of the TE2024 reform and identifying challenging areas where we can intervene. So far we have outlined three main problem segments that resurfaced often when discussing different reform activities.
During the second phase of our project on the TE2024 reform, we mainly focused on analysing our interview data. The most important insight we gained is that international jobseekers have very specific needs during the different steps of their journey. How well these needs are being met translates back to their personal relation with the formal employment services.
This blog post reports on the work-in-progress within the DfG course! The post is written by group 2C dealing with the Ministry of Finance’s brief on Orchestrating public governance in employment services (TE2024) by focusing on the public servants’ needs in the new reform model. The group includes Sanne van der Linden from Creative Sustainability … Read more
What does a human-centered employment services reform look like? In this blog Group 2A reflects on their starting points on a journey to understand a government reform with all its stakeholders, and explores how applying a human-centered lens influences how we see both the bigger picture and details.
Finnish design project provided by the Ministry of Finance focusing on solving the needs of the public servants (in Kela, TE offices and municipalities) involved in the transition from the 15 TE offices to 309+ municipalities due to the TE services reform 2024, via people-centric and public strategy renewal ideas.
Find out more about the projects for Design for Government 2022 at Aalto University, School of Arts, Design and Architecture.
Project description The value of public procurement in Finland represents 15% of Finland’s gross domestic product. Innovative public procurement can improve the productivity, quality, sustainability and/or effectiveness of public services. By creating demand for innovative solutions, the public sector encourages companies to engage in research and development to accelerate the dissemination of new solutions and … Read more
Project Description In tandem with the broader social and healthcare reform in Finland, and following the current Government agenda, the Ministry of Social Affairs launched a pilot project on personal budgeting for people with disabilities (Henkilökohtainen budjetointi). This new model aims at providing a more inclusive and flexible choice for persons with disabilities in order to give … Read more