Kela

Breaking the Vicious Cycle

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In the ongoing Continuity of Care series, this blog throws light on the crucial role of General Practitioners in navigating the complex labyrinth of the Finnish healthcare system. However, the burden of heavy workloads and unfavorable working conditions often drives many GPs to pursue further specialization or depart from the public sector, thereby worsening staff retention issues in a perpetual loop. Understanding the factors contributing to poor working conditions highlights the urgent need for reforms and remedies to retain GPs and ensure conducive work environments.

Investigating Initial Pathways: Enhancing Continuity

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In this blog post, Beste Polatkal from Group 2A shares research findings on improving the continuity of care in Finland’s healthcare system through a “Whys” analysis. The issues explored are major issues like doctor shortages & heavy workloads and it is discussed how better teamwork might create opportunities for better continuity.

The incessant use of question marks

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A large part of this blog consists of questions. As we are taking the first steps in our project, we find ourselves immersed in them: Questions upon questions and answers that raise new questions. In this first part, we try to familiarize ourselves with the topic, meet our partners for the first time, and discuss our priorities as well as our direction in research.

Employment Services Reform

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Project Description This project focuses on the current reform of employment services, moving the TE office (The Employment and Economic Development Office) to the municipal level during 2024. Such administration restructure means significant changes to the thousands of employees working in TE Office and municipalities working with employment matters, becoming a substantial part of what … Read more

Designing a toolkit of acts of appreciation

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This blog post retraces the last three weeks of the Design for Government project of group 2B with a focus on the making process prior to the toolkit for acts of appreciation. It highlights the complexity of working on organizational culture and reflects on the differences in appreciation cultures between different sectors.

Good presenting is clear thinking made visible

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In the final weeks of the course, our attention turned to defining our design proposal more comprehensively and preparing to present our efforts in the final show. While these initially seemed like two distinct activities, preparing the presentation actually turned out to be a helpful thinking tool that supported us in developing our proposal.

Building an actionable case for peer learning

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We will take you along the final stretch of our design process where we synthesise our research into an actionable government proposal. We present our solution as a proposal for The Ministry of Employment and Economic Affairs to form a working group and collaboratively design a peer learning program with the help of our design tool.