Getting comfortable with not knowing everything or designing for Finnish public services

This blog post reports on the work-in-progress within the DfG course! The post is written by group 2C dealing with the Ministry of Finance’s brief on Orchestrating public governance in employment services (TE2024) by focusing on the public servants’ needs in the new reform model. The group includes Sanne van der Linden from Creative Sustainability … Read more

Exploring the path to human-centered employment services

What does a human-centered employment services reform look like? In this blog Group 2A reflects on their starting points on a journey to understand a government reform with all its stakeholders, and explores how applying a human-centered lens influences how we see both the bigger picture and details.

Did someone say… Design for Finnish public governance-in-employment services for 2024-in 14 weeks?

Finnish design project provided by the Ministry of Finance focusing on solving the needs of the public servants (in Kela, TE offices and municipalities) involved in the transition from the 15 TE offices to 309+ municipalities due to the TE services reform 2024, via people-centric and public strategy renewal ideas.

Reducing Carbon Footprint Procurement, Using the Kela Maternity Box Example

Project description The value of public procurement in Finland represents 15% of Finland’s gross domestic product. Innovative public procurement can improve the productivity, quality, sustainability and/or effectiveness of public services. By creating demand for innovative solutions, the public sector encourages companies to engage in research and development to accelerate the dissemination of new solutions and … Read more

Pilot project for Personal Budgeting and Mobility Services

Project Description In tandem with the broader social and healthcare reform in Finland, and following the current Government agenda, the Ministry of Social Affairs launched a pilot project on personal budgeting for people with disabilities (Henkilökohtainen budjetointi). This new model aims at providing a more inclusive and flexible choice for persons with disabilities in order to give … Read more

Have we been understanding disabilities all wrong?

This blog post reports on work-in-progress within the DfG course! The post are written by the group dealing with the brief on ‘Pilot project for Personal Budgeting Model’, provided by the Ministry of Social Affairs, Finnish Institute for Health and Welfare (THL), and the Social Insurance Institution of Finland (Kela) in collaboration with the ORSI project. — … Read more

Listening to the stakeholders, mapping the system and analysing the gathered information

This blog post reports on work-in-progress within the DfG course! The post are written by the group dealing with the brief on ‘Pilot project for Personal Budgeting Model’, provided by the Ministry of Social Affairs, Finnish Institute for Health and Welfare (THL), and the Social Insurance Institution of Finland (Kela) in collaboration with the ORSI project. — … Read more

More than a baby box …

This blog post reports on work-in-progress within the DfG course! The post is written by the group dealing with the Ministry of Economic Affairs and Employment’s brief on ‘Reducing the carbon footprint of procurement services’. — Group 2A: Xinghua Meng, Kalle Kaisko, Michael Buchta from the Creative Sustainability program and Amandine Fong from the Collaborative and Industrial … Read more

Personal budgeting is complex but it’s ok to not understand the problem completely yet!

This blog post reports on work-in-progress within the DfG course! The post are written by the group dealing with the brief on ‘Pilot project for Personal Budgeting Model’, provided by the Ministry of Social Affairs, Finnish Institute for Health and Welfare (THL), and the Social Insurance Institution of Finland (Kela) in collaboration with the ORSI project. — … Read more