Human-Centered Research

Breaking the Vicious Cycle

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In the ongoing Continuity of Care series, this blog throws light on the crucial role of General Practitioners in navigating the complex labyrinth of the Finnish healthcare system. However, the burden of heavy workloads and unfavorable working conditions often drives many GPs to pursue further specialization or depart from the public sector, thereby worsening staff retention issues in a perpetual loop. Understanding the factors contributing to poor working conditions highlights the urgent need for reforms and remedies to retain GPs and ensure conducive work environments.

Investigating Initial Pathways: Enhancing Continuity

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In this blog post, Beste Polatkal from Group 2A shares research findings on improving the continuity of care in Finland’s healthcare system through a “Whys” analysis. The issues explored are major issues like doctor shortages & heavy workloads and it is discussed how better teamwork might create opportunities for better continuity.

Exploring the Vertical Ecosystem

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The working title of our project is “Exploring the Vertical Ecosystem”. Just like an ecosystem, we see the different agencies and research institutes affiliated to The Ministry of Environment as entagled and interconnected, feeding off of and into each other. At this point in our project we have concluded our research phase, taking a keen interest in the human perspective of the system.

The Hidden Realities of Civil Servants

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During the past few weeks, we dove into the Ministry of Environment. Our interviews revealed that behind all biodiversity policies are civil servants, whose realities are shaped by human interaction and experiences. At the end of our research we connected the dots, which created a picture of barriers to the biodiversity policy coherence we yearn for.

QUESTION: What do you mean by accessible?

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Designing an accessible travel train requires empathy, as well as understanding diverse narratives and perspectives. Service providers’ will play a crucial role in the project’s success. However, there may be a discrepancy in understanding among organizations due to the complex context. Figuring out a dynamic system keeping users’ evolving needs in mind is necessary.

Accessible? Why Should You Need to Ask?

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What should be the ‘standard’ in our society? Is it conforming to the ‘standard’ of the majority, or is it the ‘standard’ to conform to all? Together with the Ministry of Transport & Communications (LVM), Fintraffic, Traficom, and the Finnish Transport Infrastructure Agency (VÄYLÄ), group 2A looks closer at accessibility in the public transport system.

Design? Probably. Human-centered? Not for now.

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Welcome on board! Through this first blog post, your will learn about our very first steps regarding the “Life events for dignified old age” adventure, such as our understanding of the project brief, the roundtable discussion with our partners, and a few elements about our research strategy.