In this blogpost a member from group 2B presents the group’s initial exploration of the given design brief on continuity of care in the Finnish healthcare system. Core issues discovered are shared and the path forwards projected by connecting the brief to key frameworks from systems thinking and design.
A large part of this blog consists of questions. As we are taking the first steps in our project, we find ourselves immersed in them: Questions upon questions and answers that raise new questions. In this first part, we try to familiarize ourselves with the topic, meet our partners for the first time, and discuss our priorities as well as our direction in research.
We are conducting a project about the opportunities for improving Continuity of Care with our partners Kela and the Ministry of Social Affairs and Health. The main focus for our group is the patients’ point of view. We aim to explore ways in which patients’ behaviour could be incentivized to uphold CoC.
Project Description This project focuses on the current reform of employment services, moving the TE office (The Employment and Economic Development Office) to the municipal level during 2024. Such administration restructure means significant changes to the thousands of employees working in TE Office and municipalities working with employment matters, becoming a substantial part of what … Read more
This blog post retraces the last three weeks of the Design for Government project of group 2B with a focus on the making process prior to the toolkit for acts of appreciation. It highlights the complexity of working on organizational culture and reflects on the differences in appreciation cultures between different sectors.
In the final weeks of the course, our attention turned to defining our design proposal more comprehensively and preparing to present our efforts in the final show. While these initially seemed like two distinct activities, preparing the presentation actually turned out to be a helpful thinking tool that supported us in developing our proposal.
We will take you along the final stretch of our design process where we synthesise our research into an actionable government proposal. We present our solution as a proposal for The Ministry of Employment and Economic Affairs to form a working group and collaboratively design a peer learning program with the help of our design tool.
Looking at TE-offices, KELA´s and municipalities civil servants, caseworkers, through the exercises at the DfG-course, storytelling, storyboarding and scenarios. From this work finding that appreciation could be the key of solving well-being issues and figuring out what kind of actions appreciation could be and how this can effect the reform and unemployment rate in Finland.
The blog shares the transition from the research phase towards exploring the design intervention in efforts for finding means to establish a dialogue from our primary stakeholder (biodiversity) through a project brief by Metsähallitus and the Ministry of the Environment.
This blog post explores our process of moving from the 3 main identified problem areas into some possible interventions. It is described how different frameworks allowed us to identify desired scenarios, in which learning happens collaboratively among peers rather than from a top-down approach. Some potential solutions are explored.