Designing an accessible travel train requires empathy, as well as understanding diverse narratives and perspectives. Service providers’ will play a crucial role in the project’s success. However, there may be a discrepancy in understanding among organizations due to the complex context. Figuring out a dynamic system keeping users’ evolving needs in mind is necessary.
What should be the ‘standard’ in our society? Is it conforming to the ‘standard’ of the majority, or is it the ‘standard’ to conform to all? Together with the Ministry of Transport & Communications (LVM), Fintraffic, Traficom, and the Finnish Transport Infrastructure Agency (VÄYLÄ), group 2A looks closer at accessibility in the public transport system.
Find out more about the projects for Design for Government 2023 at Aalto University, School of Arts, Design and Architecture.
Project description In Finland today, the public transportation system is ‘one size fits all’. There continues a need to provide a basic ‘guarantee’ of public transport, but the system is under-serving some users and over-serving others and, overall, consuming more public resources than necessary. This project in DfG will focus on citizen needs and on … Read more
Project description Transformations in our society necessitate parallel transformation in civil servants’ work practices, cultures and roles. Responsive and effective and trustworthy policy-making today (in the ‘post-truth’ era) requires a high degree of awareness, collaboration, agility and trust within diverse ‘ecosystems’ of stakeholders working together across sectors towards common societal challenges and goals. This paradigm … Read more