Recommended reading!

Looking for the latest great ideas about design in/for/with government? DfG warmly recommends these relevant master’s theses!

If you are a civil servant or public authority looking to apply design within your organization, one excellent way to do this is to host a master’s thesis student! Click here for more information about what this means and how to do it.

2020

Gros, Chris (2020) Life events in the design of public services: Creating communities of service in the Finnish national AuroraAI program. MA thesis, Collaborative and Industrial Design.
Lehto, Eeva (2020) Hiring service design: Perspectives of consultants and public-sector organizations in Finland. MA thesis, Collaborative and Industrial Design.
Pyyluoma, Anna (2020) Changemakers in Organisations. MA thesis, Collaborative and Industrial Design.
Villaman, Natalia (2020) Fostering Resistance: Acknowledging notions of power exertion and politics in design facilitation. MA thesis, Creative Sustainability.
Wittka, Mirko (2020) Designed agency in collaborations: Exploring cross-sector collaboration in Finland’s artificial intelligence programme AuroraAI. MA thesis, Creative Sustainability.

2019

Kantola, Katariina (2019) Design capability in Migri: revealing challenges and opportunities for the development. MA thesis, Collaborative and Industrial Design.
Lerkkanen, Laura (2019) Design leadership in Finnish government: Understanding the qualities through person, position and responsibilities. MA thesis, International Design Business Management.
Marton, Helén (2019) Design capability in Finnish governmental organizations: Perspectives of design-minded civil servants. MA thesis, Creative Sustainability.

2018

Kokki, Anna (2018) Experiments on experiments – Service design explorations in the Finnish Immigration Service (Migri). MA thesis in Creative Sustainability, Aalto University.
Swan, Kristin (2018) Leading with Legitimacy in Government Design Labs. MA thesis in International Design Business Management, Aalto University.

2017

Laitinen, Ilari (2017) What works: Evidence-based practices in public service design. MA thesis, International Design Business Management, Aalto University.

2016

Hylerstedt, Richard (2016) Being Very Human: Designerly ways of working in public sector city development as social changemaking. MA thesis, Creative Sustainability, Aalto University.
Lee, Fang-Yi (2016) What do they really mean by “design”? A textual analysis of the reports from design-led labs that strive for better service provision and policymaking. MA thesis, Creative Sustainability, Aalto University.

2015

Kalsi, Jaakko (2015) Kela Through a Macroscope – Application of multilevel service design framework in unemployment security services. MA thesis, International Design Business Management, Aalto University.
Jäätinen, Maria (2015) Decision-makers in design: A case study on the roles and communication between civil servants and municipal politicians in a service design project. MA thesis, Collaborative and Industrial Design, Aalto University.
Österlin La Mont, Amanda (2015) Facilitating climate transition: co-designing future scenarios and pathways to build social capacity for change among citizens and policy makers. MA thesis, Creative Sustainability, Aalto University.

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